Providing the means to manage and monitor your SLA's is just the first step. Delivering the services that enable you to fully control the quality of your service is the next. We offer a full range of services to let your organisation do what it does best. By doing what we do best.

Metrician is a powerful tool that can be easily configured to cover most of your situation. It also allows for rapid development to tune into your specific needs. Whether you need additional functionalities or integration within the existing platform, the Metrician development team can offer a clean and fast implementation.

Sampling is the gathering of data for monitoring your service level agreements. Metrician can help you defined sample ratio's based on acceptable margins of error. We can re-use your existing data and set up procedures to acquire new sample data. In case sampling is not yet part of your business we can provide this for you as well (as of yet only in the Netherlands). Outsourcing sampling will:

• guarantee independence towards your customers as to the results of their findings
• will save your organisation training efforts
• will spare your valuable manpower resources

A machine is only as good as the people that operate it. The Metrician consultants can help you translate your existing service level agreements to Metrician's configuration. Or even help you set up your SLA's from scratch. We have the knowledge of setting up indicators, KPI's and sample methods. We also know how results should be interpreted. And we can teach all that to your organisation.

Being an experienced hosting partner, we are fully capable of delivering all necessary web hosting services. There will be a single point of contact for all your questions. Issues regarding changes to the system, operational incidents or additional functionality requests will all be handled through the same contact, keeping an overview of all matters concerning your business.